How Fixora Fraud Alert Works
A fair, transparent system that protects homeowners while giving contractors the right to respond.
For Homeowners & Landlords
Searching for a Contractor
Enter a phone number, business name, or contractor name. Phone search is most effective - it's how most contractors first contact you.
See all fraud reports, evidence, and contractor responses. We show both sides so you can make an informed decision.
Armed with information, decide whether to hire. No reports doesn't mean safe - always verify licenses and get references.
Reporting a Contractor
Provide contractor details, describe what happened, and upload evidence (screenshots, photos, receipts). Takes about 5 minutes.
Our team reviews within 2-5 business days. We verify your account and may request additional information. The contractor is notified.
Approved reports go live, helping others avoid similar experiences. You can choose to remain anonymous or use your name.
For Contractors
We believe in fairness. If a report is filed about your business, you have the right to respond before it's published.
Your Rights:
- You are notified before a report is published
- You have 7 days to respond with your side
- Your response is displayed alongside the report
- You can provide counter-evidence
Response Options:
- Dispute: Report is false/inaccurate
- Explain: Provide context
- Resolve: Offer to make it right
- Identity Theft: Not your business
Our Moderation Process
Every report is manually reviewed before publication. This prevents false reports and protects legitimate contractors.
Reports May Be Rejected If:
- • Insufficient evidence provided
- • Description is too vague
- • Appears to be a personal dispute, not fraud
- • Contains threats or harassment
- • Reporter cannot be verified
- • Clear competitor sabotage
Frequently Asked Questions
Is it free to search and report?
Yes, completely free. We believe contractor accountability should be accessible to everyone.
Can contractors pay to remove reports?
No. Legitimate reports cannot be removed by payment. This is what makes us different from other platforms.
How do you prevent false reports?
All reporters must verify their identity. Reports require evidence. Our team manually reviews every submission before publication.
What if a contractor resolves the issue?
If both parties agree the issue is resolved, the report is marked as "Resolved" - it stays visible but shows a positive outcome.
Can I report anonymously?
Your report can be displayed anonymously to the public, but we still verify your identity internally for accountability.